Andrea A Smith, trading as Stress Coach London® Website, Programs, Products & Services
Please read these Terms of Use carefully before purchasing, accessing or using any of our Programs, Products and Services.
Website Terms of Use
We’re thrilled you stopped by our website today. We hope you find the information here valuable and helpful. These Terms of Use form a binding agreement between you and us that governs how you may use our website and services. We encourage you to read them carefully and reach out if you have any questions.
1. Acceptance of the Terms of Use
These Terms of Use are a legal agreement between you and Andrea A Smith, Stress Coach London (“Company,” “we,” or “us”), and they govern your access to and use of our website, including all content and services provided through it (our “Website”).
Please review these Terms of Use before using the Website. By accessing or using the Website, you agree to be bound by these Terms of Use and by our Privacy Policy, found at https://www.andreaasmith.com/privacy-policy/ as well as our Terms of Purchase and Refund Policy detailed below.
If you do not agree to these Terms of Use or our Privacy Policy, please do not use our Website. By using this Website, you confirm that you are at least 18 years old and legally able to enter into this agreement.
2. Changes to the Terms of Use
We may update these Terms of Use periodically. Any changes take effect immediately upon posting. By continuing to use the Website after changes are posted, you agree to the revised Terms.
Please check this page regularly so you are aware of any updates, as they are binding on you.
3. Accessing the Website and Account Security
We reserve the right to modify or remove our Website, and any service or product offered through it, without notice. We won’t be liable if any part of the Website is unavailable at any time.
You may be required to register to access certain features. You agree to provide only accurate, current, and complete information. Your registration and use of the Website are subject to our Privacy Policy https://www.andreaasmith.com/privacy-policy/ and you consent to our handling of your data as described.
If you have a username and password, you must keep them confidential and not share them. Your account is personal to you. Notify us immediately of any unauthorized use of your login information or any security breach. We reserve the right to disable any username or password at our discretion.
4. Intellectual Property Rights
The Website and all of its content (including text, images, videos, audio, informational products and services, and design) are owned by us and protected under UK and international intellectual property law.
You may use the Website only for your personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works of, publicly display or perform, republish, download, store, or transmit any content from our Website without our written permission.
Any unauthorized use immediately ends your right to use the Website, and you must destroy or return any copies you have made. No rights are transferred to you except as expressly stated.
To request permission to use any material from our Website, please email hello@andreaasmith.com
5. Trademarks
Our company name, logo, and all related names, logos, product and service names, designs, and slogans are our trademarks. You may not use them without our prior written permission.
6. Disclaimer
Information provided on or through our Website is for general informational purposes only. We do not guarantee the accuracy, completeness, or usefulness of this information. Your use of the information is at your own risk. We disclaim any liability for reliance on this content.
7. Changes to the Website
We may update our Website’s content at any time, but it may not always be current or complete. We are under no obligation to update it.
8. Online Purchases and Other Terms
All purchases or other transactions made through our Website are governed by our Terms of Purchase and Refund Policy (see below), which are incorporated into these Terms of Use.
9. Linking to the Website and Social Media Features
You may link to our homepage, provided you do so in a fair and legal way that doesn’t damage or exploit our reputation. You may not suggest any endorsement or association without our consent.
10. Links from the Website
Our Website may include links to third-party sites for your convenience. We do not control or endorse their content and assume no responsibility for it. If you access those sites, you do so at your own risk.
11. Disclaimer of Warranties
We do not guarantee our Website will be free of viruses or harmful code. TO THE MAXIMUM EXTENT ALLOWED BY LAW, WE WILL NOT BE LIABLE FOR ANY DAMAGE CAUSED BY TECHNOLOGICALLY HARMFUL MATERIALS FROM USING OUR WEBSITE, ANY SERVICES OR ITEMS OBTAINED THROUGH IT, OR FROM DOWNLOADING ANY CONTENT.
YOUR USE OF OUR WEBSITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH IT IS AT YOUR OWN RISK. THE WEBSITE IS PROVIDED “AS IS,” WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Nothing in these Terms affects your statutory rights.
12. Limitation on Liability
Nothing in these Terms of Use limits or excludes our liability for death or personal injury resulting from our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, Andrea A Smith,, ITS AFFILIATES, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS WILL NOT BE LIABLE FOR ANY LOSSES OR DAMAGES ARISING FROM YOUR USE OF THE WEBSITE OR ANY CONTENT ON IT, INCLUDING ANY INDIRECT, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, EVEN IF FORESEEABLE.
13. Governing Law and Jurisdiction
All matters relating to the Website and these Terms are governed by the laws of England and Wales. Any legal proceedings must be brought in the courts of England and Wales, with jurisdiction including the courts nearest to Guildford, Surrey.. You waive any objections to this jurisdiction or venue.
14. Limitation on Time to File Claims
ANY CLAIMS ARISING FROM THESE TERMS OR USE OF THE WEBSITE MUST BE BROUGHT WITHIN THE TIME LIMIT SET BY THE LAWS OF ENGLAND AND WALES.
15. Collective Action Waiver
To the extent permitted by applicable law, each party agrees that any disputes will be resolved on an individual basis and not as part of any representative or collective action.
16. Waiver and Severability
Our failure to enforce any term of these Terms of Use does not constitute a waiver of that term or any other term. If any provision is held to be invalid or unenforceable, it will be limited or removed to the minimum extent necessary, and the remaining provisions will continue in full force and effect.
17. Your Comments and Concerns
For questions, feedback, technical support, or other communications about the Website, please email hello@andreaasmith.com
Terms of Purchase and Refund Policy
We’re so happy you’re considering purchasing a product or service from Andrea A Smith (“us”). Your satisfaction is important to us. These Terms of Purchase and Refund Policy apply to all purchases you make from us through our website, by phone, at a live event, or in any other way.
Sales of Our Programs and Services
Our educational and informational programs and services are designed to help you achieve results in your life or business. However, we do not guarantee any specific outcomes. These programs are for informational purposes only. You are solely responsible for how you use the information and any results that follow. Testimonials from other students are examples and not a guarantee of your own success.
Returns and Refunds
If you’re not satisfied with any of our products or services, please contact us at hello@andreaasmith.com
Please note that we do not accept returns on any products or services after the 14-day cooling-off period. For digital products or coaching services that begin immediately upon purchase, you waive your right to a refund under the Consumer Contracts Regulations 2013, unless otherwise stated.
Name and Likeness Permission & Release
By attending any of our live or online events, you give us permission to record audio and video of you, photograph you, and use your name, likeness, audio, video, and photographs for any purpose in any medium now known or developed in the future. You irrevocably grant us these rights without further payment or review.
Payment Plans
If you buy a product or service with a payment plan, you are responsible for completing all agreed-upon payments. If you fail to make payments on time, the entire purchase is void and no payments will be refunded. If you use a third-party lender (even one we suggest), you agree to do your own due diligence and acknowledge we are not offering financial advice or vetting any lender.
When You Buy from an Affiliate
We make no representations about any affiliate’s products or services. Any purchase through a third-party affiliate is subject to that affiliate’s own terms and conditions.
Force Majeure
We are not responsible for delays or failures caused by events beyond our control, including acts of God, hostility, communication outages, government restrictions, pandemics, or other unforeseen circumstances.